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Office of Intellectual and Development Disabilities (OIDD)

MH/IDD Administrator: Janet M Dreitlein

IDD Deputy Administrator: Aleasha Redden-Revell

Supports Coordination Organization (SCO)

Deputy Administrator: Jim Frick

Who We Are

The Delaware County SCO assists individuals with intellectual disabilities and their families to locate quality supports and services to lead safe, healthy, meaningful lives.

What We Do

The Supports Coordinator is an individual's guide to service providers, including but not limited advocacy and community integration. The Supports Coordinator is your partner in navigating through the system.

The primary role of the Supports Coordinate is to locate, coordinate and monitor services and supports that an individual receives within the service system.

Your Supports Coordinator will meet with you and your family to develop a plan and work to put that plan in place. Some of the coordinator's goals are to:

  • Conduct a Prioritization of Urgency of Needs (PUNS) assessment
  • Develop an Individual Service Plan (ISP) that outlines needed services
  • Locate, coordinate and monitor services and supports
  • Assist individuals to maximize sources of financial support
  • Locate generic community supports such as gyms, clubs, recreation groups
  • Monitor the services to ensure the person's ISP is being followed
  • Maintain and update ISP information annually

Eligible Funded Supports:

  • Day programs
  • Employment services
  • In-home supports
  • Respite programs
  • Life-sharing and other residential options
  • Adult educational opportunities
  • Supports directly managed by the individual/family
  • *Transportation
  • *Companion Services

Mandated Reporting

Suspected ABUSE or NEGLECT of people registered with the Delaware County OID can be reported by calling the Delaware County OID's main number: 610-713-2400. Appropriate follow-up by the Delaware County OID will occur.

ABUSE is defined as the allegation or actual occurrence of the infliction of injury, unreasonable confinement, intimidation, punishment, mental anguish, sexual abuse, or exploitation. Abuse is reported on from the victim's perspective.

NEGLECT is defined as the failure to obtain or provide the needed services and supports defined as necessary or otherwise required by law or regulation. This includes the failure to provide needed care such as shelter, food, clothing, personal hygiene, medical care, protection from health and safety hazards, attention and supervision, including leaving individuals unattended and other basic treatment necessities needed for development of physical, intellectual and emotional capacity and well- being. This includes acts that are intentional or unintentional regardless of the obvious occurrence of harm.

How to Contact


Families must first contact the Delaware County Administrative Entity Intake Specialist to determine if the individual meets eligibility requirements. Contact 610-713-2330 for information.

Once it is determined that you are eligible for supports in the Intellectual Disability system, you will select a Support Coordination organization, meet with a Supports Coordinator in order to coordinate supports for you and your family.

All Other Calls

We are open Monday through Friday 8:30am-4:30pm

After hours call the emergency on call service @ 484-326-6341

Phone:       610-713-2115

Address:    20 South 69th Street, 4th Floor
                   Upper Darby, PA 19082

Hours:        8:30 AM – 4:30 PM

Email:        humanservices@delcohsa.org

County Holiday Calendar

Resources & Helpful Links

Office of Developmental Programs (ODP) Consulting Systems Website

Website: http://www.odpconsultingnetworks.org/

ODP Mission, Vision, Featured Stories, Bulletin's and Announcements, Regulations

Philadelphia Coordinated Health Care (PCHC)

Website: http://www.pchc.org/

Philadelphia Coordinated Health Care's mission is to enhance access to community health care through education, public health outreach, advocacy and empowerment as well as to improve health care outcomes for individuals with intellectual and developmental disabilities (I/DD) in the Southeastern Region of Pennsylvania.

The Arc of Delaware County (DELARC)

Website: http://www.thearcofdelco.org/

The Arc of Delaware County helps children and adults with disabilities live personally fulfilling lives through a variety of innovative supports and services.

At Delarc, each person meets with a team of dedicated and caring staff to develop a unique plan of supports and services. Each plan is designed to reflect the individual's talents, interests, and desired outcomes. Delarc's person-centered approach is driven by the individual, focusing on gifts and abilities. This approach is visionary and future-oriented.

Children Services
  • Carousel Children's Services
  • In Home Training & Parent Support
  • Case Management/Service Coordination
  • Group Recreation & Family Support
Adult Services
  • Education, Training, & Employment
  • Residential Services
  • In-Home Training
  • Group Recreation & Family Support
  • Case Management & Service Coordination
  • Guardianship Services

PA Department of Public Welfare/Autism

Website: http://www.paautism.org/

PA Adult Autism Programs
Adult Community Autism Program (ACAP)
Bureau of Autism Services Family and Individual Mini Grants
Autism Services Education, Resources, and training collaborative (ASERT Collaborative)

Pennsylvania Health Law Project

Website: http://www.phlp.org/

PHLP is a nationally recognized expert and consultant on access to health care for low-income consumers, the elderly, and persons with disabilities. For more than two decades, PHLP has engaged in direct advocacy on behalf of individual consumers while working on the kinds of health policy changes that promise the most to the Pennsylvanians in greatest need. PHLP offers free legal advice to low-income people with insurance problems. We also help people who don't have health insurance. For assistance, call our helpline: 1-800-274-3258

Pennsylvania Premise Alert


The Premise Alert System provides families with a uniform method to alert first responders to the special needs of individuals in their community. By providing first responders with advance knowledge, it allows for quick and educated responses during crises, evacuations, and disasters. The service is provided free of charge, and the enrollment form and can be found at http://papremisealert.com/images/form.pdf.

Home Remodeling for Disability and Special Needs


How to Prepare Your Home for Natural Disasters


Career Opportunities

Visit www.employment.pa.gov, click on Open Jobs to view available positions or register to take a test. For Civil Service employment information contact Philadelphia office 215-560-2253.

If you are interested in a merit-covered position, such as a County Caseworker—Children and Youth or County Caseworker—Mental Health/Intellectual Disabilities, you will need to apply through www.employment.pa.gov rather than through the county office. This is a two-part process which will require you to take an exam to receive a score which you will then use to apply for vacancies of interest. Please visit the County Caseworker tutorial for further instruction on the application process.

Contact Human Services Personnel at 610-891-4951 or 610-891-4417 with questions.